Warning! Full knowledge center only available on tablets and desktops!
|Date / Time
||This section is automatically populated by the system with the date and time the entry was made.
||This captures the users First Name to clarify who triggered the entry
||This captures the users Last Name to clarify who triggered the entry
||The roles are dependent on the users permission level and the module they are working in. If the entry was auto-captured by the system then the role will state "System"
||Action is considered the users action within the system such as viewing a profile or updating a call. A Manual entry will also be captured as "Manual"
||This provides clarity around what the action was and certain information pertaining to the action