Computer-Aided Dispatch

Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch patrol officers

With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to officers, and receive praise from clients for prompt response times.

Dispatch Call Comments

When dispatchers or patrol officers have comments, they can be added to the call. Comments are time stamped with the user so there is a permanent record.

Multi-Agency Response

Natural disasters happen, and sometimes security companies need to work together, so dispatch can add multiple agencies/companies to a single call providing you with the resources you need.

Add Call Attachments

Easily add attachments, such as photos, to the call. Photos appear on PDFs of closed calls and can be set up to appear on automated or manual activity reports.

Link People and Vehicles to Call

Encounter a person or vehicle during your call for service that is in your records (or that you want to add)? Easily link people and/or vehicles to the call. Alternatively information can be added in free text form without creating or linking a record.

Traffic can sometimes be a problem, so both dispatch and patrol officers can turn on live traffic

With a coordinated response and the power of google maps, live traffic and road closure visibility, you can save time responding or directing units to a call

GPS Mapping

With users operating on devices with GPS or cellular service capabilities, your dispatchers can monitor and locate all officers using Orna.

Monitoring multiple companies? No worries, with Orna we display the company name, user information including their call sign so you can easily identify officers.

Self Assign

A field officer or responder can self assign to a incident avoiding the request for dispatch to update the call for them. This reduces the amount of radio traffic and time delays.

Self Initiate

Field Officers can self initiate calls if the administrators grant permission to do so. Users can press a single button and instantly create a call based on their GPS location.

Computer-Aided Dispatch