Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch truck drivers to incidents
With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to drivers, and receive praise from clients for prompt response times.
Dispatch Call Comments
When dispatchers or drivers have comments, they can be added to the call. Comments are time stamped with the user so there is a permanent record.
Multi-Agency Response
Sometimes security, law enforcement and tow truck providers need to work together. Company link allows security and law enforcement to connect with tow truck companies using Orna and dispatch them.
When you have a busy night and not enough tow trucks to respond to car accidents or motorist assists, auto-dispatching helps when the driver becomes available. Simply add the driver to the next call and when they become available, Orna will dispatch them for you.